- Industry: Software
- Number of terms: 2122
- Number of blossaries: 0
- Company Profile:
Salesforce.com, inc. provides customer and collaboration relationship management (CRM) services to businesses and industries worldwide.
Data type of a custom field that allows entry of any combination of letters, numbers, or symbols, up to a maximum length of 255 characters.
Industry:Software
Data type of custom field that allows entry of up to 32,000 characters on separate lines.
Industry:Software
Dated exchange rates allow you to map a currency conversion rate to a specific date range. For example, the exchange rate on January 1 was 1 USD to 1. 39 AUD, but on February 1, it changed to 1 USD to 1. 42 AUD. Your opportunities that closed between January 1 and February 1 use the first exchange rate (1 = 1. 39), while opportunities that closed after February 1 used the second exchange rate (1 = 1. 42).
Industry:Software
Determines the basic attributes of an HTML email template. Users can create a letterhead that includes attributes like background color, logo, font size, and font color.
Industry:Software
Documents that are hosted by an application service provider and accessed via the Internet. Google's Google Docs service provides on-demand documents.
Industry:Software
Draft articles are in-progress articles that have not been published, which means they are not visible on the Articles tab (in any channel) or in a public knowledge base. Article managers can access draft articles on the Article Management tab by choosing the My Draft Articles or All Draft Articles list views. Draft articles can be assigned to any user involved in the editorial work.
Industry:Software
Email alerts are workflow and approval actions that are generated using an email template by a workflow rule or approval process and sent to designated recipients, either Salesforce.com users or others.
Industry:Software
Entitlement contacts are contacts specified to receive customer support.
Industry:Software
Entitlement processes are timelines that include all of the steps (milestones) that your support team must complete to resolve cases. Each process includes the logic necessary to determine how to enforce the correct service level for your customers.
Industry:Software
